====== Reporting bugs in Flyspray ======
Bug reports are an essential part of development, and we need you to let us know about programming defects in Flyspray.  However, there are a few things that you need to keep in mind when you are thinking about submitting a bug report or requesting a new feature.  Please take a few moments to read this brief list of guidelines **before** you open a new task.




===== Guidelines for opening new tasks =====
  * Take some minutes of your time and read [[http://www.chiark.greenend.org.uk/~sgtatham/bugs.html |this]] document, it will teach you how to report a bug correctly.
  * We cannot support modified versions of Flyspray.  We only accept bug reports on the version that you can get on the [[download]] page or from our [[development|Subversion repository]].
  * Always perform a search on **both open and closed** tasks before opening a new one. Your bug might already have been reported, or your feature requested.
  * Use the English language in any tasks you open.  Nothing will get done if we can't understand you.
  * Only report one bug or request one feature per task.
  * If you report a bug, and we mark it as 'requires testing', then please test it and add a comment to the task telling us how well it works.
  * If a task is closed and marked 'fixed in devel', then try the development version before requesting that it be re-opened.
  * If we deny your request to re-open a task, check the History tab for our reason.  If you are unsatisfied with the reason, you are welcome to discuss it on the [[mailing list]].
  * Don't demand that things be done.  It just annoys us and we will ignore you.
  * Be polite.  Remember that you got Flyspray for free.
  * If you really //must// have something done immediately, we happily accept donations via Paypal.  (See the link on our [[contributing]] page).
  * Our Flyspray uses the latest development code, so what you you are using on our BTS may not be in the officially released version yet.
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If you are happy with the above guidelines, then you are ready to [[http://bugs.flyspray.org/newtask/proj1|open a new Flyspray task]].  To raise interest in a task you opened, discuss it on the [[mailing list]].